House Rules/Terms and Conditions
Welcome to the Nola Pink Palace! We are excited to host you during your stay. We love our city and want you and your party to have an awesome, safe experience. Our guidelines are listed below:
1. ARRIVAL & DEPARTURE: Check-In time is after 3 PM and Check-Out is at 11 AM (CST).
2. NO SMOKING: This is a non-smoking home. If you are found to be smoking inside, you will be asked to immediately vacate the residence, with no refund of rent, deposit, and charged the expense of remediation for the residence.
3. PETS: Pets are not permitted in the unit or anywhere on the property at any time during your stay. If a pet is found on the premises at any time during your stay, you will be fined $500, and the pet must immediately vacate the residence and not return.
4. Damage/Reservation Deposit: See the VRBO information on deposit.
5. EARLY CHECK-IN and LATE CHECK-OUT: Based on availability, an early arrival or late checkout may be allowed for an additional fee of $75 per hour. If there is an unapproved occurrence, the guest will be charged a fee of $100/hour.
6. CANCELLATIONS: See the STRICT policy as described by VRBO.
7. MAXIMUM OCCUPANCY- The maximum number of guests is limited to the number in the listing. Events/Parties are not allowed to be held at the Residence without prior approval.
8. NO DAILY MAID SERVICE: While linens and bath towels are included in the unit, daily maid service is not included in the rental rate. Towels or linens are not to be taken from the unit. Guests will be charged for any damaged linens.
9. FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.
10. FINAL HOUSE RULES:
- Deposit all trash, garbage, rubbish or refuse in the locations provided around the side of the building.
- Furniture may not be moved or rearranged in the unit. Additional furniture and decoration is not allowed to enter the unit.
- Please ensure no damage is done to the house or its contents, beyond normal wear and tear.
- Quiet hours are 11:00 PM till 10:00 AM. Please be respectful of our neighbors!
11. HURRICANE OR STORM POLICY: No refunds will be given unless: a. The National Weather Service orders mandatory evacuation in a “Tropical Storm/Hurricane Warning area” and/or a “mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning” area of residence of a vacationing guest. The day that the National Weather Service orders a mandatory evacuation order in a “Tropical Storm/Hurricane Warning,” area, we will refund:
- Any unused portion of rent from a guest currently registered,
- Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten their stay, to come in after the Hurricane Warning is lifted; and
- Any advance rents collected or deposited for a reservation that is scheduled to arrive during the “Hurricane Warning” period.
12. HOLD HARMLESS: Guest shall defend, indemnify, and hold harmless the Landlord, its officers, officials, employees and volunteers from and against any and all claims, suits, actions, or liabilities for injury or death of any person, or for loss or damage to property, which arises out of Guest’s use of Premises, or from the conduct of members of the Guest’s group, or from any activity, work or thing done, permitted, or suffered by Guest in or about the Premises.